Why doesn’t FlyBuys.com.au have an email contact?! Who still writes and posts snail mail to businesses nowadays??
I recently registered online with FlyBuys.com.au so that the points can be redeemed faster (online). The first few times I tried it kept saying “Try again later” and today I attempt to redeem the points only to find that I’m short 25points!??
This is where I discover that FlyBuys only can be contacted via a ’13′ number which can’t be used on weekends or public holidays (which means I can’t call until Tuesday) or snail mail. How lame.
FlyBuys is committed to trading fairly and providing FlyBuys members with the confidence that we will always be open and honest in our dealings.
FlyBuys.com.au – Fair Trading
Fair Trading… righttt, they will always be open and honest but at the same time if their website doesn’t allow customers to redeem points then it isn’t their problem?
Not impressed FlyBuys, not impressed at all.